Centene Partner Portal

Partner Portal is a centralized self-service platform that enables application developers to access Centene APIs, view documentation, and consume them. A partner portal is required to help internal business leaders understand the value offered by APIs and to provide the resources external developer teams need to start utilizing them.

In the portal:

• Producer users can register an API using OAS file
• Producers and consumers users can view the list of APIs and their endpoints
• Consumer users can request access and generate credentials to consume the API
• Consumer users can create projects, add APIs to the project, and invite team members to the project

Challenge:

• Enhance the partner portal with cloud migration (AWS)
• Enable Centene APIs to be discoverable, accessed, and used by API consumers
• Publish APIs which generates documentation and create versions with endpoints for consumers
• Implement content management that specific Centene users can access
• Onboard and organize partnered organizations within the partner portal

Solution:

• Implemented web analytics for user activity
• Built a centralized portal for all APIs
• AAA-grade accessibility compliance with stakeholder review
• Enterprise-level global tags for tracking
• Cypress for automation
• Dynatrace configured for monitoring

Business Impact:

• Reduced credential generation from 2-3 weeks to 0 hours
• Standardized deployment, documentation, and management
• Holistic view of capabilities through a single platform

Project Type: B2B Web and Mobile application

Project Date: February 2023 - December 2023

Role: UX/UI Designer