Centene Partner Portal

Partner Portal is a centralized self-service platform that enables application developers to access Centene APIs, view documentation, and consume them. A partner portal is required to help internal business leaders understand the value offered by APIs and to provide the resources external developer teams need to start utilizing them.

In the portal:

• Producer users can register an API using OAS file
• Producers and consumers users can view the list of APIs and their endpoints
• Consumer users can request access and generate credentials to consume the API
• Consumer users can create projects, add APIs to the project, and invite team members to the project

Challenge:

• Enhance the partner portal with cloud migration (AWS)
• Enable Centene APIs to be discoverable, accessed, and used by API consumers
• Publish APIs which generates documentation and create versions with end points which allow consumer to use them.
• Implement content management that specific Centene users can access to create, manage, and deliver content across every digital touchpoint in partner portal.
• Onboarding and organizing of partnered organizations within the partner portal.

Solution:

• Implemented web analytics which gives data on the number of users logging in to the application.
• Built a centralized portal for all APIs for Centene and collaborative parties.
• Web application iplemented as per AAA grade accessibility standards and all AAA, AA graded issues to be fixed and reviewed by the Accessibility team.
• Enterprise level global tags enabled for tracking.
• Cypress for automation.
• Dynatrace configured for monitoring.

Business Impact:

• Reduced processing time for generating credentials manually from 2-3 weeks to 0 hours.
• Standard process of deployment, documentation, and management.
• Holistic view of capabilities through a single platform of APIs.